Dec 30, 2011
65 notes
Just a day after it confirmed that it would be adding a $2 ‘convenience fee’ for the privilege of paying bills online or over the phone, Verizon’s cancelled the charge, citing negative customer feedback as the reason for the shift. (via Verizon drops $2 ‘convenience fee’ due to customer feedback | The Verge)

Just a day after it confirmed that it would be adding a $2 ‘convenience fee’ for the privilege of paying bills online or over the phone, Verizon’s cancelled the charge, citing negative customer feedback as the reason for the shift. (via Verizon drops $2 ‘convenience fee’ due to customer feedback | The Verge)

  1. kerouacandsweettea reblogged this from shortformblog
  2. smatteredtidbits reblogged this from shortformblog and added:
    Called this yesterday. Though I thought it’d take longer than one day for them to rescind the “convenience fee.”
  3. bettydevoid reblogged this from shortformblog and added:
    Good! They are learning!
  4. teddy-gordo reblogged this from shortformblog
  5. randomactsofchaos reblogged this from shortformblog
  6. sjs1959 reblogged this from shortformblog
  7. regeenalane reblogged this from shortformblog
  8. dont-take-any-wooden-nickels reblogged this from shortformblog
  9. kenshiro28 reblogged this from shortformblog
  10. ahandsomestark reblogged this from shortformblog and added:
    i don’t understand how they could have expected anything other than negative customer feedback. At this point I’m...
  11. theworldaccordingtoevie reblogged this from shortformblog
  12. prdjournal reblogged this from shortformblog
  13. shortformblog reblogged this from thisistheverge and added:
    Fastest. Turnaround. Ever. Qwikster has nothing on these guys.
  14. thisistheverge posted this
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